FAQ

ARE WEIGHTED BLANKETS HOT?

Heavy does not mean hot, when you choose a weighted blanket with breathable fabrics. LOTUS™ Air uses soft, premium cotton, designed to be cool and breathable for year-round use in all climates. Our LOTUS™ Plush will a little warmer than a regular blanket but will provide the ultimate grounding experience. The weight comes from glass micro-beads which are not heat trapping.

We've heard from many customers, including those experiencing hot flashes and hot sleepers, that the blanket was not too hot and helped with better sleep. 

 

SHIPPING TIMES

Orders placed before 5pm EST will ship that same day Monday thru Friday. Orders placed Friday afternoon after 5pm EST or over the weekend will ship on Monday. Saturday deliveries are enabled for most delivery addresses in Canada. An automatic email with tracking information is generated the same day that your order ships so you can track your delivery. 

  

ORDERING IN THE US, UK, GERMANY, FRANCE, SPAIN & ITALY 

LOTUS™ Plush 10 lb and 15 lb weighted blankets are available in the US, UK, Germany, France, Italy, and Spain. 

If you would like to be notified when LOTUS™ products become available for international shipping from Canada, please send us an email at thelotusblanket@gmail.com, and we will gladly keep in touch. 

 

WHICH BLANKET IS RIGHT FOR ME?  

The general guide is to choose a blanket that's 8 to 12 percent of your body weight. If you fall in the middle of the range, there are a few factors to consider. Choose the 10 lb if you usually sleep on your side, or have joint pain, especially in your knees, hips, or back. Choose the 15 lb weight if you are a healthy adult who usually sleeps on their front or back. 

 

WHAT'S THE BEST WAY TO CLEAN MY WEIGHTED BLANKET OR DUVET? 

 LOTUS™ Air duvet covers are machine washable on cold and dryer safe. These premium 100% cotton linen duvets will become softer and softer with every wash. 

LOTUS™ Plush duvet covers are machine washable on cold and dryer safe. 

Inner blanket we recommend spot cleaning or using cold water on the gentle cycle and drying on low heat. For best results do not dry clean or iron. 

 

RETURNS

We do realize that this may be your first time to try a weighted blanket, and it may not be a fit. 

If you are not completely satisfied with your purchase you may return your order for a refund. We ask for returns to be initiated within 30 days of delivery to give you time to get used to the new feeling. It may take several nights sleeping with a weighted blanket to adjust. To make a return, email us at thelotusblanket@gmail.com. We will confirm that your order is eligible*. Once we receive the blanket back in original condition, we issue a refund to your original method of payment minus the amount of the return shipping. 

*Orders shipped outside the Canada or USA are not eligible for return or exchange. Orders purchased through lotusblanket.ca are eligible for a refund with proof of order, e.g. order number or the email address associated with the order. Items purchased from a store or retail website do not qualify for return. 

 

EXCHANGES

Unfortunately, we are not able to process exchanges. However, we will accept your original item when eligible* as a return for a refund, meaning you can place a new order to ship out immediately. 

All returns are inspected, and those in very good or 'like new' condition are offered for sale as refurbished items. Please contact us if you would like to purchase a refurbished blanket at a discount by emailing thelotusblanket@gmail.com. 

 

QUALITY GUARANTEE

LOTUS™ guarantees the quality of each of our products—if you experience a problem due to materials or workmanship, please contact us so we can repair or replace your purchase. 

  

CHEMICAL FREE & SAFE

LOTUS™ weighted blankets textiles and fabrics are Oeko-Tex® Standard 100 certified free of harmful chemicals and safe for human use.